Privacy Policy

Who we are

Suggested text: Our website address is: https://thebikeshedcompany.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

In accordance with the General Data Protection Regulation (GDPR) effective from 25th May 2018, we publish our privacy policy below.

Our mission is to provide high quality and secure wooden bike storage. To do that, it is necessary for us to collect some information from our customers. We only use this information where we have a proper legal basis for doing so.

We have written this policy to help you understand what information we collect, how we use it and what choices you have about it. We welcome your questions and comments on this policy.

We collect information in a few different ways:

1. When you give it to us or give us permission to obtain it

When you email us or fill out and submit the contact form on our website, you give us certain information voluntarily. This includes your name, address, email address, phone number and any other information you give us.

If you place an order with us we collect payment information, details relating to your property, details of what you have ordered from us and images and dimensions of the intended shed location.

We retain records of both unaccepted quotes and completed orders of our clients. This can include details relating to a completed project such as quotes, invoices, site information plus any plan view or elevation drawings of the product provided.

This information is used to process your enquiry or order, and ensure your project is treated fairly and reduce the risk of mistakes occurring.

2. We also receive technical information when you visit our website

Whenever you use a website, mobile application or other internet service, certain information gets created and logged automatically. The same is true when you visit www.thebikeshedshedcompany.com. Here are some of the types of information we collect:

Cookie data.  The website collects data temporarily via cookies. These are to assist the user in viewing functions of the website more easily.

Device information. We also have access to information about the device you’re visiting the website on, including type of device, operating system, location and how you use the site.

We use the information we collect to provide a service to you, and use it in a variety of ways:

To identify you when you contact us regarding a live order or quote

Match any payments made to your order to create an audit trail and maintain accuracy of accounting practices.

Respond to your questions or comments

Understand our position in the market, and our demographic

Develop our product offering in a way that is relevant

From time to time we may decide to embark on a small marketing campaign. We use the demographic information available to us to:

Create adverts that are more likely to be relevant and of interest to the recipient. We use Pinterest and Facebook’s own tools to form campaigns targeted towards audiences that closely match our existing client profile. This reduces the risk of people receiving our adverts that are unlikely to be in need of a bike shed or other wooden garden structure.

Monitor the success of the advert, and make any necessary changes to increase the response.

Choices you have about your information that we hold:

We are required by law to retain records of any payments you have made, and what those payments were for. Upon request we are happy to provide you with a copy of these records, which can include quotes, invoices or account statements.

We retain records of both unaccepted quotes and completed order history of our clients. This can include details relating to a completed project such as quotes, invoices, site information plus any plan view or elevation drawings of the product provided. Upon request we will delete any personal details of our clients after 5 years.